Frequently Asked Questions
What are your core values?
Faith, Transparency & Honesty.
At Boxer Exteriors, our business is built on these principles. We believe in doing the right thing — for our customers, our team, and our community — every single time. See our Mission and Values page for more detals on this.
Why should I work with Boxer Exteriors?
We’re people-driven, not profit-driven. Our goal is to educate you about your roofing and exterior needs by clearly explaining the issues, answering your questions, and providing long-lasting solutions. You’ll never be left in the dark or feel pressured — just honest advice and quality work.
Are you licensed and insured?
Yes, Boxer Exteriors is fully licensed and insured to protect both you and our team. We believe transparency starts with doing business the right way. Licence# 104.019463
Do you offer 24/7 emergency repairs?
Yes, we do! If you’re dealing with a roofing or exterior emergency, call us anytime — day or night — and we’ll help get things under control as quickly as possible.
How soon can you get to my home for an inspection after we contact you?
In most cases, we can be out to inspect your roof within 24 hours of your initial call (depending on your schedule, of course). After your inspection, we’ll provide a detailed estimate and walk you through your options.
Do you offer FREE inspections?
Absolutely! Contact us by phone, text, or online, and our team will schedule a free, no-obligation inspection that fits your availability.
Do you offer financing?
Yes. We work with trusted financial partners to provide flexible financing options — including monthly payments and competitive interest rates — so you can get the work done without financial stress.
What warranties do you offer?
Boxer Exteriors provides a 10-year workmanship warranty on full roof replacements, and we’ll handle the registration of all manufacturer warranties for you.
We partner with leading manufacturers to ensure you get the strongest warranties available — giving you peace of mind that your investment is protected for years to come.
How long does a typical project take?
From the first phone call to the final walk-through, most projects are completed within a few weeks, sometimes faster depending on the size and scope of the work. We pride ourselves on efficiency and keeping you informed every step of the way.
What manufacturers do you partner with?
We work with some of the most trusted and proven manufacturers in the industry, including Owens Corning, GAF, Hardy, CertianTeed — ensuring top-quality materials and long-term performance.
Do you offer insurance claim assistance?
Yes — and we’re very experienced with it. If you believe your roof or exterior has storm damage, we’ll start with a free inspection to assess the situation and document everything for your insurance company.
From there:
- We’ll walk you through how to file the claim with your insurance provider.
- We’ll coordinate with your adjuster to ensure all damage is properly identified and documented.
- Once your claim is approved, we’ll review the scope of work together and move forward with your project.
- After completion, you’ll receive a certificate of completion and your final warranty documentation once payment is finalized.
We make the process as simple and stress-free as possible.
Is it illegal for you to pay my insurance deductible?
Correct — by law, homeowners are required to pay their own deductible. Boxer Exteriors operates with integrity and in full compliance with state insurance regulations.
Will applying for financing delay my project?
Generally, no. Our financing partners can often provide personalized payment plans and funding within 1–3 days, so your project can move forward quickly.
Do you offer other home services?
Boxer Exteriors specializes in roofing, siding, windows, and gutters. By focusing on these core areas, we ensure every job meets our high standards for craftsmanship, quality, and customer satisfaction.
What areas do you serve?
Boxer Exteriors proudly serves the greater Chicago area, offering dependable, high-quality exterior services to homeowners throughout the region.
When can I expect someone to contact me?
When you reach out, someone from the Boxer Exteriors team will usually respond right away. If we’re assisting another homeowner, you’ll hear back from us within 12 hours or less. We value every customer and make communication a top priority.
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